Legal Notice 📑

1. Website Ownership & Operator Information

This website and the online store for Lenzy are owned and operated by the brand management team. For any legal inquiries, official notices, or customer service communications, you can reach us through the following channels:

• Brand Name: Lenzy

• Official Email: hello@lenzylenses.com

• Official WhatsApp / Phone: +962 7 9925 4080

• Core Operations Market: Amman, Jordan

2. Intellectual Property Rights

All content, branding elements, and materials available on this website—including but not limited to the brand name Lenzy, logos, custom graphics, product descriptions, website layouts, marketing slogans, and product imagery—are the exclusive intellectual property of Lenzy.

• Any unauthorized copying, reproduction, modification, distribution, or commercial extraction of our images, text, or website assets without explicit written consent from us is strictly prohibited and may result in legal action.

3. Limitation of Liability for Cosmetic Product Use

• General Informational Purpose: The information provided on this website, including color guides and imagery, is for aesthetic and cosmetic preview purposes only. It is not intended to replace professional optometric or medical advice.

• User Responsibility: Cosmetic contact lenses are personal care items. By using our website and purchasing our products, you explicitly agree that you are responsible for maintaining correct hygiene habits (such as using proper lens solution and clean handling). Lenzy shall not be held liable for any eye irritation, damage, or medical conditions arising from improper lens care, overextended wear times, or failure to follow standard contact lens safety protocols.

4. Accuracy of Pricing and Product Stock

• While we make every effort to avoid technical errors, we reserve the right to correct any typographical mistakes, price inaccuracies, or stock miscalculations that may accidentally appear on the storefront.

• In the rare event that an incorrect price or out-of-stock color is processed at checkout, we reserve the right to cancel or adjust the order and will contact you immediately via WhatsApp or Email to coordinate a refund or substitute color.

5. Online Dispute Resolution

We deeply value our community and always prefer to solve any issues amicably through direct communication. If you experience any problems with a delivery, a tracking link, or an unfulfilled order, please reach out directly to our dedicated customer care line at +962 7 9925 4080 or via email so we can resolve it for you immediately.